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What is the return policy?

Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under My Orders. Please review those items, as these terms apply to duplicate items as well.

Why are there shipping restrictions on the Laser Assisted Blowgun Kit?

Due to product regulations, the Laser Assisted Blowgun Kit sale is not permitted in California, Massachusetts, the District of Columbia, or New York City. The Laser Assisted Blowgun Kit will only ship within the U.S. We do not ship this item to U.S. Territories, APO/FPO, Canada or other international addresses.

How will my order be shipped?

Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please see our shipping page for further clarification.

What forms of payment do you take?

We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account preferences.

Will I be charged sales tax?

Customers who live in the following states will have sales tax listed at checkout as a separate line item: CA, CO, CT, GA, HI, IL, IN, IA, KY, LA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, OK, PA, RI, SD, UT, WA, WI, WV, and WY. These taxes are imposed by the state on the purchase of goods and services and are not limited to TKOR. The applicable rate is set by each state respectively.

How do I make changes in my shipping or billing information?

If you need to update your information on your account, please do so here. Please know order information cannot be edited once orders have been placed – this includes email, shipping address, shipping service, and order contents.

How do I update my credit card?

You can update your information through your account here. Just click on “update” under your payment method.

How do I make changes in my shipping or billing information?

If you need to update your information on your account, please do so here. Please know order information cannot be edited once orders have been placed – this includes email, shipping address, shipping service, and order contents.

When will my credit/debit card be billed for my subscription?

Your credit/debit card will be billed when you start your new subscription, then you will be billed on the 10th of each month for your recurring subscription.

What does month-to-month commitment mean?

Month-to-month commitment means that you are signing up for a recurring monthly subscription. Your subscription will continue until you request to cancel.

How do I cancel my subscription?

To cancel your Random Hacks™ subscription, you must contact our Customer Experience team here. To allow adequate time for us to process subscription orders, we ask that you please do not cancel between the 5th and the 10th of the month. If you must cancel during this time, please see below for further details regarding cancellation fees. 

If you have a month-to-month subscription and you request to cancel between the 5th and the 10th of the month, there will be a $15 cancellation fee. After your subscription order has shipped on the 10th, you may then get in touch with us to cancel your subscription. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Our customer experience team is more than happy to answer any questions or concerns you may have regarding the above policies!